Return Policy
Returns
Returns must be made within 30 days from the order date. Fill in the accompanying return slip in connection with the return. The goods in the return must be in original condition, unused and unchanged and carefully packed in a consignment that holds the postage. You as a customer are responsible for return shipping. Once the return has been delivered to us, you will receive a confirmation of your return via e-mail. Our processing time is usually 1-3 working days.
Incorrect or Defect Item
If you believe that you have received an item/items that are defective or incorrect (type, size or color), you must contact us directly by e-mail at info@vagrantapparel.com and attach photos and your order number. You always need to get approval from us before you return a defective item.
Transport Damages
Vagrant Apparel is not responsible for any transport damage. It is important that you control the package when you receive it. If any damages are discovered, you are responsible for contacting us within 14 days.
Exchange Policy
Exchanges
Exchanges can be made within 30 days from the order date. Please fill in the return slip and follow the return instructions. When the item is returned, you can simply place a new order on the desired product.
* Please Note: When returning an item, the customer pays the return shipping. The refund will be made when we have received the item and then deduct the return shipping.